At winbox22, we understand that privacy is not just a word — it is the trust you place in us every time you use this platform. This document clearly and transparently explains how we collect, use, store, and protect your personal data.
Six core principles that form the foundation of our privacy commitment.
Every piece of data you submit to the winbox22 platform is protected with 256-bit SSL encryption — the same technology used by leading banks in Malaysia. Your sensitive information is never stored in plain text.
Your personal data is yours. winbox22 does not sell, rent, or share member personal information to any third party for marketing purposes without your express consent.
Identity verification documents (KYC) you submit are stored in a secure environment and can only be accessed by authorized personnel. These documents are used solely for identity verification and legal compliance.
You can update, correct, or request deletion of your personal data at any time through your account settings or by contacting our support team directly.
You have the full right to stop receiving marketing communications from winbox22 at any time. Every promotional email we send includes an easily accessible unsubscribe link.
The winbox22 Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and other related compliance requirements applicable to our platform operations.
Winbox22 ("we", "our platform") respects the privacy of every individual who uses our platform and is committed to protecting your personal data. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information you provide or that we collect when you use winbox22 services.
This document applies to all registered members, website visitors, and anyone who interacts with the winbox22 platform in any way — whether through the website, mobile app, or other communication channels we operate.
By registering or using winbox22, you confirm that you have read and understood this Privacy Policy. This Policy should be read together with Terms and Conditions us for a full overview of your rights and responsibilities as a member.
Winbox22 collects various types of personal data based on service requirements and legal compliance. Below is a summary of the types of data we collect and their purposes:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, IC number | Identity verification, KYC compliance |
| Contact Data | Email, phone number | Account communications, security verification |
| Financial Data | Bank information, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser | Security, fraud detection |
| Usage Data | Game history, login timestamps | Service improvement, responsible gaming |
| Preference Data | Language settings, game preferences | Personalization of user experience |
We only collect data that is truly necessary for the stated purposes. We do not collect sensitive data such as medical information or political views unless required by law.
Note: Some data is collected automatically when you use our platform, such as technical log data and device information. This collection is industry standard and is necessary to ensure platform security and performance.
Winbox22 uses collected personal data for legitimate and transparent purposes. We will not use your data for any purpose other than those stated below without obtaining your consent first:
The legal basis for each data use is either (a) performance of contract, (b) legal obligation, (c) legitimate interests of winbox22 that do not override your privacy rights, or (d) consent you have explicitly given.
Winbox22 does not sell your personal data to any party. However, we may share your data in the following limited and controlled situations:
In all cases of data sharing, winbox22 ensures that data recipients maintain data protection at a level comparable to our own standards. We will never sell your data to advertising companies or data brokers.
Winbox22 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Key security measures we implement include:
While we take all reasonable steps to protect your data, no security system is 100% perfect. In the event of a data breach affecting your information, we will notify you within the timeframe required by applicable law.
Remember: Your account security also depends on you. Use a strong password, enable two-factor authentication, and never share your login information with anyone.
Winbox22 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can control cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the platform.
Winbox22 retains your personal data for as long as necessary for the stated purposes or for as long as your account remains active. After account closure, certain data may be retained for an additional period to meet legal obligations, resolve disputes, or enforce our agreements.
Your data is stored on secure servers. winbox22 ensures any cross-border data transfer complies with applicable data protection laws and is protected by appropriate safeguards.
As a winbox22 member and data subject under applicable data protection laws, you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data we hold about you and information on how it is used.
You have the right to correct inaccurate data or complete incomplete data about you.
In certain circumstances, you may request deletion of your personal data — subject to legal data retention obligations.
You may request that we restrict the processing of your data in certain situations while a dispute is resolved.
You have the right to receive your data in a machine-readable format for transfer to another service provider.
You may object to the processing of your data for direct marketing purposes or when we rely on legitimate interests.
To exercise any of the above rights, please contact the winbox22 support team via live chat or email. We will process your request within 30 days. Identity verification may be required before the request is processed.
Winbox22 is a platform exclusively for adults aged 18 and above. We do not intentionally collect any personal data from individuals under the age of 18.
If we discover that we have collected personal data from anyone under the age of 18 without valid parental or guardian consent, we will take immediate steps to delete that information and close the relevant account. If you believe your child has registered at winbox22, please contact us immediately.
The winbox22 platform may contain references to third-party services such as game providers or payment processors. This Privacy Policy applies only to data processed directly by winbox22.
Winbox22 is not responsible for the privacy practices of such third parties. We encourage you to read the privacy policy of each third-party service you use separately.
Winbox22 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any material changes will be communicated to you via your registered email or in-platform notifications.
The "Last Updated" date at the top of this page will be updated whenever this Privacy Policy is revised. Your continued use of the winbox22 platform after any revision constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this page regularly to stay informed about how we protect your information. If you do not agree with any amendments, you have the right to close your account and request data deletion.
If you have any questions, concerns, or wish to exercise your data rights, please contact the winbox22 privacy team through the following channels:
We are committed to responding to all privacy-related inquiries within 5 working days. For more complex requests such as data access or deletion applications, please allow up to 30 days for full processing.
Your privacy is protected. Your transactions are secure. And Malaysia's best entertainment awaits you. Register now and experience the difference.